Case study · P-Connect
P-Connect: automating the workflows behind a national mobile app
Rowell Holdings enhanced P-Connect's mobile app and automated the workflows behind it, so national client volume no longer depended on staff capacity.
- The problem
- P-Connect's internal processes could not keep up with national client volume.
- What we did
- Rowell Holdings enhanced the mobile application and automated the operational workflows behind it.
- The outcome
- In the client's words, the bottleneck moved off their staff and into the system.
- Result
Increased productivity and faster apps.
- 60%increase in staff productivity
- 80%faster app performance
“Our internal processes couldn't keep up with national client volume. Rowell Holdings enhanced the mobile app and automated the workflows behind it. The bottleneck moved off our staff and into the system.”