Frequently asked questions

We are a software and IT engineering company. We build operational dashboards, system integrations, process automation, AI workflows and custom software, and we supply enterprise IT infrastructure.

We are based in Arboretum, Richards Bay, and work with clients across South Africa. On-site visits are arranged when the work needs them; most day-to-day work and support is handled remotely, which is usually faster.

Engagements are scoped individually. Most start with a fixed-fee, two-week discovery, after which software, integration and automation work is quoted against a defined scope.

A production first version is typically delivered within an 8 to 12 week cycle. Larger engagements are scoped during discovery with a clear roadmap and milestones.

You do. Work is delivered into repositories you control, with documented handover and no proprietary lock-in.

Monitoring, updates and changes are covered under a monthly support plan, with a local team a phone call away.

Yes. Our supplier credentials are listed at the foot of every page, and current compliance documents are available on request for supplier onboarding and tenders.

Yes. We start with an assessment of what you have, including systems, licences, backups and passwords, and take over in a planned handover so nothing stops working in between.

Both. Equipment can be supplied on its own, or installed, configured and integrated with your systems by our team.

We process personal information under POPIA, as set out in our privacy policy, and build systems so your data stays under your control.